2018-19RS025 - Key Account Manager Retail Moderm Trade

Our client, a well-known F&B company, is looking for his Key Account Manager to join its team.

Mission:  (none exhaustive)

Reporting directly to the Sales Manager, your mission will consist on:

  • Develop and implement our product lines in the retail segment of Hypermarket channel 
  • Formulate & achieve complete business plan
  • As a team leader the candidate must be able to manage a sales and merchandiser team
  • Achieve Sales & Margin target for the division concerned.
  • Communicate monthly sell-out target to each store/merchandiser
  • Set-up necessary tools to achieve monthly targets (staff, stock, merchandising, promotions…)
  • Prepare & analyze monthly sell-out reporting per store & per category
  • Follow-up head office agreement discussions, new product listing and price list update
  • Update of staff schedule and monitor attendance sheet
  • Associate with HR team for recruitment and interview of souk merchandisers & supervisors
  • Ensure dedicated support to Training & Development Officer and ensure that different levels of staff trainings are completed as per approved schedule.
  • Control & analyze monthly incentives report to boost the sales and ensure timely submission of incentive & OT reports to HR department.
  • Control permanently our standards with the control forms (prices, planogram, hygiene, merchandising, out of stock, quality…)
  • Assess individual performance of merchandisers & Supervisors in collaboration with Training & Development officer.
  • Send monthly market survey and visit report
  • Send quarterly inspection report
  • Control each POS warehouse (hygiene, stock level, temperature)
  • Collect monthly payment from each account and solve payment discrepancy issues
  • Check with sales coordinators & supply chain team that all LPO are received & delivered on time
  • Perform monthly inventory for each branch & analyze discrepancies
  • Propose permanent ideas/solutions of business improvement
  • Focus on problem solving & inform immediately Department manager about major issues
  • Maintain a good relation & communication with clients (Merchandise, DH, SM, supervisor…)


  • Organized, quick follow-up, managing projects independently
  • Good knowledge and experience of the FMCG retail Market in UAE (3/5 years )
  • Language: English, Arabic
  • Computer: perfect knowledge Windows & MS Office + ERP

Need to manage around 30 staffs (KAE, Supervisors, merchandisers etc...)

Gender male


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