2019-20RS005 - Quality Manager

Our client is looking for a Quality Manager to ensure that the products and services meet all necessary requirements before they reach the consumer. They must fully understand the requirements for the service and have a sense of responsibility towards the potential and existing customers of the company. The goal is to help preserve the company’s reputation by ensuring that the products and services are capable to drive sustainable growth.

Duties and Responsibilities:

  • Understanding customer needs and requirements to develop effective quality control processes
  • Devising and reviewing specifications for products or processes
  • Understand customer needs and requirements to develop effective quality control processes
  • Oversee all product development procedures to identify deviations from quality standards
  • Meet the B2B clients on spot and make sure they are satisfied
  • Replying to the client's feedback with precise answers (positive and negative feedback)
  • Approve the right products or reject defectives
  • Keep accurate documentation and perform statistical analysis
  • Solicit feedback from customers to assess whether their requirements are met
  • Submit detailed reports to appropriate executives
  • Be on the lookout for opportunities for improvement and develop new efficient procedures

Requirements:

  • Proven experience as quality manager
  • Italian and French speaker
  • Conscientious and responsible
  • A keen eye for detail and a results driven approach
  • Outstanding communication skills
  • Excellent organizational and leadership skills
  • Proficient in MS Office
  • In depth understanding of quality control procedures and relevant legal standards
  • Excellent math abilities and working knowledge of data analysis/statistical methods

Interested candidates, please apply online. Only shortlisted candidates will be notified.

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